How To Pass Customer Service Interviews

author CareerVidz   7 год. назад
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TOP 7 Interview Questions and Answers (PASS GUARANTEED!)

Get FREE access to our Ultimate Online Interview Course » http://www.passmyinterview.com/ Get the TRANSCRIPTION for this VIDEO here: https://www.how2become.com/blog/7-top-interview-questions-and-answers/ INTERVIEW QUESTION 1. TELL ME ABOUT YOURSELF? - Concentrate on telling them about your work-related skills as opposed to your home life. They are not interested in your home life. - Download a copy of the person specification for the job and focus on telling them how your skills and attributes match the document. - Use “power words” in your response, such as: motivated, enthusiastic, loyal, flexible, committed, honest, hard-working, adaptable etc. These will resonate positively with the interview panel. INTERVIEW QUESTION 2. WHY DO YOU WANT TO WORK HERE? - Tell them about the preparation work you have done in the build-up to the interview. - Focus on the person specification, the job description and information you have gleaned from the company’s website and also the literature you have studied during your research. INTERVIEW QUESTION 3. WHAT ARE YOUR STRENGTHS? - Again, focus on the person specification for the role you are applying for. - Say something different that makes you stand out from the other job applicants. Give an example of why you are better than the other applicants and try to make yourself RELATABLE and REAL! INTERVIEW QUESTION 4. WHERE DO YOU SEE YOURSELF IN 5 YEARS' TIME? - Don’t tell them you plan to have moved on from their company, either internally or externally. - Loyalty is very important to the vast majority of employers. Remember, they have to spend time, money and resources training you up in the role, so they will want to see a return on their investment. - Don’t tell them you want to be sitting where they are! INTERVIEW QUESTION 5. WHAT ARE YOUR WEAKNESSES? - Anyone who tells the interview panel they have no weaknesses is telling porkies! We all have weaknesses. - Don’t give a weakness that is one of the key requirements of the role. For example, if punctuality and good timekeeping are important, don’t tell the panel you struggle getting out of bed in the morning! QUESTION 6. WHAT MAKES A GOOD TEAM MEMBER? - List the qualities I am going to give you in the sample answer that follows. - Back up your answer with a specific example of when YOU have worked well as part of a team using the STAR technique. INTERVIEW QUESTION 7. WHEN HAVE YOU WORKED UNDER PRESSURE? - Try to give an example of when you have carried out a difficult/pressurised task under strict time constraints. - Give a specific example and don’t forget to use the STAR technique in your response. https://www.how2become.com/

8 Smart Questions To Ask Hiring Managers In A Job Interview

Free Tutorial: http://bit.ly/2G6SqOU Want to know what smart interview questions you should ask hiring managers in a job interview? You're in the right place. One of the most IMPORTANT job interview questions is actually, "Do you have any questions for me?" Answer it wrong, and you'll DESTROY your chances of getting the job. Hiring managers expect you to have interview questions of your OWN when you come in for a job interview. It shows that you value yourself enough to make sure this company is the right fit for you. In this tutorial, career expert J.T. O'Donnell reveals eight smart questions you should ALWAYS ask during job interviews... Want to hear all 8 ways you are being shut out of the hiring process? Click this link and get access to J.T.'s FREE VIDEO on what it takes to remove the roadblocks to job search. http://bit.ly/2G6SqOU Follow Work It Daily: https://www.workitdaily.com/ https://twitter.com/workitdaily?lang=en https://www.facebook.com/groups/WorkItdaily https://www.facebook.com/WorkItDaily/ #JobSearch #InterviewTips #Interview

Customer Service Expressions

Check out my Udemy courses and website! https://www.udemy.com/user/alto-ray/ https://www.cloudenglish.net Cloudenglish.net - Phrases for dealing with difficult customers.

The Seven Secrets of Exceptional Customer Service - VTIC Presentation by Carrie Gendreau

Carrie Gendreau's presentation at the 2011 Vermont Travel Industry Conference. Part of the VTIC Lecture Series.

What can you do for us that no one else can - Tough Interview Questions

Watch Don show you how to tell interviewers why they should hire you over everyone else. The question is: What can you do for us that no one else can? This is a pretty open-ended question and may or may not get asked directly, but some variation of it may come up. There is no right or wrong answer. The interviewer wants to see what you believe are your best strengths and that you can differentiate yourself from everyone else. If you trip up on this question, it does not mean the end of the interview, but if you trip up on a few of these types of questions, you can probably expect that you won't go any further in the interview process. This is a time to talk about your job skills, training, and project experiences that make you better than everyone else. Describe your role and how you have contributed to the company and projects on past jobs. Don't give a straight out answer, but now is a good time to brag about yourself and your abilities. Make sure you mention that you have the skills, training, and experience that are required for the job and describe how they will benefit the company by having you instead of anyone else. Differentiate yourself. Best answer: 1. "I am a well-rounded individual with a very unique blend of skills. Past training and job experiences have allowed me to take on and complete projects and assignments of high importance and increasing difficulty while on time and under budget. And now, I want to be part of your team and solving problems for you." More sample answers in the Complete Interview Answer Guide from Job Interview Tools Get my FREE Online job interview training program - Get it here now: http://www.JobInterviewTools.com/7days/ GET THE COMPLETE INTERVIEW ANSWER GUIDE HERE: http://www.jobinterviewtools.com Download the Top 10 Questions - http://www.JobInterviewTools.com/top10/

Get FREE access to our Ultimate Online Interview Course » http://www.passmyinterview.com/

http://www.how2become.com/interview-questions/ - GET MY DVD HERE

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