Insider Video: Top Travel Executives on Who Is the Luxury Traveler Today?

author Insider Travel Report   10 мес. назад

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Insider Video: Discover a Travel Agency for Millennials (Part Two)

Lia Batkin, co-founder of In the Know Experiences, a Travel Leaders Group travel company, talks with Insider Travel Report’s James Shillinglaw in the second part of a two-part interview about how she started her millennial traveler-focused agency, which specializes in personalized experiential travel and special events.

A Career as a Travel Agency Consultant (JTJS52010)

Holly A'Court from Northcote College is interested in a career in tourism so she's going to check out what it takes to be a travel consultant. First up she's off to travel retailer Harvey World Travel to meet mentor Donna Kermode. Donna explains that to be a successful travel consultant Holly will first need to prove she has good geographical knowledge. Flying through her test, Holly is then ready to see how good she is at helping a customer. Travel consultancy is a strongly people orientated occupation so building relationships and sharing information about destinations is crucial. Holly's customer is interested in a family holiday to the Gold Coast, a region Holly knows something about so immediately she is able to establish a great rapport. With the details of what the customer would like recorded, it is time to send that information through to the wholesale division of the company so a quote can be prepared. The wholesale aspect of the business accesses prices from the likes of airlines and hotels, is able to buy in bulk, and provides that to the retailer who then on-sells to the customer. Before visiting the wholesale division, Holly joins Donna on a 'familiarisation.' This is one of the perks of the job where a travel consultant gets to visit a hotel, resort, or even cruise liner to experience it themselves so they have first-hand knowledge to pass on to customers. With her enthusiasm and natural approach with people, it looks like Holly might have found just the job for her! Find out more about this, and a huge variety of other careers, at

The Beginning Of Wisdom; Why Do They watch Us?

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Insider View: Discover Holland America’s Newest Ship

Captain Sybe de Boer talks with Insider Travel Report’s James Shillinglaw about Holland America Line’s 2,650-guest Nieuw Statendam, the newest ship in thee company’s fleet, featuring a wide range of gourmet cuisine and lots of entertainment options, including an expanded Music Walk. The ship will be named on Feb. 2 by Oprah.

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James Shillinglaw, editor-in-chief of, asks top travel executives who is the luxury traveler today during a session on luxury travel at the New York Times Travel Show. Panelists include Rick Baron, managing director-worldwide accounts for Tauck; Gail Grimmett, president of Travel Leaders Luxury Brands; Ignacio Maza, executive vice president of Signature Travel Network; Navin Sawhney, CEO-Americas for Ponant Yacht Cruises & Expeditions; and Ted Sykes, president and COO of American Queen Steamboat Company.

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